Terms & Conditions

1. About These Terms

1.1 These Terms and Conditions ("Terms") govern your use of our website (the "Site") and any subsequent commercial relationship arising from your enquiries.

1.2 By using the Site or submitting an enquiry form, you agree to these Terms. If you do not agree, please do not use the Site.

1.3 These Terms apply to business customers only. Our services are offered exclusively to companies and traders, not to consumers for personal use.

2. Company Details

2.1 Company name: Harbour Star Limited

2.2 Registered address: Unit 1806, 18/F., 9 Wing Hong Street, Cheung Sha Wan, Hong Kong

2.3 Business Registration Number: 79287550

2.4 Contact: Tel: +852 9070 5545 · Email: info@hs-limited.com

3. Our Role and Services

3.1 We act as a commercial intermediary. We do not manufacture, repair, refurbish, or test the products we supply.

3.2 Our service consists of: (a) receiving your enquiry; (b) sourcing products from third-party manufacturers or suppliers; (c) arranging purchase, shipping, logistics, and customs clearance (where agreed); (d) delivering the products to you or to your designated carrier.

3.3 We are not the manufacturer, and we do not provide any warranty or guarantee regarding the quality, fitness, performance, or durability of the products, except as explicitly stated in our quotation or invoice.

4. Enquiries and Quotations

4.1 The Site is an information portal. All product descriptions, images, and specifications are provided for general reference only and do not constitute an offer or a representation of availability.

4.2 By submitting an enquiry, you confirm that all information you provide is accurate, complete, and lawful.

4.3 We will respond to your enquiry with a quotation (if we can source the requested products). A quotation is an invitation to treat, not a binding offer. It is valid for the period stated and is subject to product availability and supplier confirmation.

4.4 No contract is formed until we accept your written order (e.g., by issuing a pro forma invoice or order confirmation).

5. Orders and Contract

5.1 You place an order by accepting our quotation in writing (e.g., by signing the quotation or sending a purchase order referencing it).

5.2 We will then confirm the order in writing (e.g., by pro forma invoice). The contract is formed at that moment.

5.3 Once confirmed, orders are binding. Cancellations or changes require our written consent and may incur charges (e.g., restocking fees).

6. Prices and Payment

6.1 Prices are quoted in the currency stated in the quotation. They are subject to change before order confirmation.

6.2 Unless otherwise stated, prices are exclusive of shipping, insurance, customs duties, taxes, and all other charges — these are your responsibility.

6.3 Payment terms will be specified in the quotation or invoice. We may require full or partial prepayment. Time of payment is of the essence; we may delay shipment until we receive cleared funds.

6.4 Overdue amounts shall bear interest from the due date at the rate of 1.5% per month, compounded monthly, or such lower rate as a court may determine to be enforceable. We reserve the right to vary this rate by written notice.

7. Delivery, Risk and Title

7.1 Delivery terms (Incoterms) and dates are stated in the order confirmation. Delivery dates are estimates only; we are not liable for delays caused by suppliers, carriers, customs, or force majeure.

7.2 Risk of loss or damage passes to you in accordance with the agreed Incoterms. If none are agreed, risk passes upon delivery to the first carrier.

7.3 Title to the products remains with us until we have received payment in full. Until then, you must store the products separately and keep them insured as our property.

8. Inspection and Acceptance

8.1 You must inspect the products promptly upon receipt and notify us in writing of any shortage, visible damage, or non-conformity within 15 business days of delivery.

8.2 If you fail to notify us within that period, the products are deemed accepted. For latent defects, you must notify us within a reasonable time after discovery.

8.3 Where products are defective or non-conforming, we will use reasonable endeavours to assist you in pursuing a claim against the manufacturer or supplier. Our liability is limited to the remedies we are able to obtain from the manufacturer or supplier, save where such limitation is not permitted by applicable law.

9. Warranty and Liability for Product Quality

9.1 WE ARE NOT THE MANUFACTURER. THE PRODUCTS ARE SUPPLIED "AS-IS" WITH THE BENEFIT OF ANY MANUFACTURER'S WARRANTY, BUT WE MAKE NO INDEPENDENT WARRANTY AS TO QUALITY, FITNESS, OR PERFORMANCE.

9.2 Any warranty claims must be directed to the manufacturer or original supplier; we will provide reasonable assistance in forwarding such claims.

9.3 To the fullest extent permitted by law, including the Control of Exemption Clauses Ordinance (Cap.71), all implied warranties, conditions, and terms (including any implied by the Sale of Goods Ordinance (Cap.26)) are excluded. Where such exclusion is not permissible, our liability shall be limited to the maximum extent permitted.

10. Compliance, Export and Sanctions

10.1 You are solely responsible for compliance with all import, export, sanctions, and customs regulations in your destination country.

10.2 You must not resell or export the products to any embargoed or restricted destination or to any prohibited party.

10.3 You shall comply with all applicable product safety, labelling, and environmental laws.

11. Intellectual Property and Website Use

11.1 All content on the Site (text, images, logos) is our property or that of our licensors. You may not copy, scrape, or misuse it.

11.2 You may use the Site solely for legitimate B2B purposes.

12. Confidentiality

12.1 Each party agrees to keep confidential all non-public commercial, technical, and pricing information disclosed by the other party ("Confidential Information"), and to use such information solely for the purpose for which it was disclosed.

12.2 The obligations in clause 12.1 do not apply to information that: (a) is or becomes publicly available other than through a breach of this clause; (b) was already known to the receiving party; (c) is independently developed without reference to the Confidential Information; or (d) is required to be disclosed by law or regulatory authority, with reasonable prior written notice where permitted.

12.3 Confidentiality obligations survive termination for three (3) years.

13. Personal Data and Privacy

13.1 We process personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap.486) and our Privacy Policy.

13.2 By submitting an enquiry, you consent to our use of your contact details for processing your request and for direct marketing only after obtaining your explicit consent.

14. Limitation of Liability

14.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or for fraud.

14.2 Our total aggregate liability arising out of or in connection with any order shall not exceed the total amount you paid for that specific order.

14.3 We shall not be liable for any indirect, incidental, special, consequential, or punitive loss (including loss of profit, revenue, goodwill, or business interruption).

15. Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including natural disasters, strikes, supplier failures, transport delays, or government actions.

16. Anti-Bribery

You must comply with all anti-bribery and anti-corruption laws and must not offer any improper advantage to our employees or agents.

17. Governing Law

17.1 These Terms are governed by the laws of the Hong Kong Special Administrative Region.

18. Dispute Resolution

18.1 The parties shall attempt to resolve disputes through good-faith negotiations.

18.2 If not resolved within 30 days, the dispute may be referred to mediation in Hong Kong.

18.3 If mediation fails, the dispute shall be referred to arbitration under the HKIAC Administered Arbitration Rules, with a single arbitrator, conducted in English.

19. Severability

If any provision is invalid, the remaining provisions remain in full force.

20. Entire Agreement and Amendments

20.1 These Terms, together with the applicable quotation and order confirmation, constitute the entire agreement and supersede all prior representations, negotiations, and agreements.

20.2 We may update these Terms at any time by posting a revised version on the Site. Any revision applies only to orders placed after the revised Terms are published.